|
Got another response from them but still no direct answer as to what I did and where the rule is that says it was wrong.
---------------------------------------------------------------------------------------------------------------------
Jessica,
I have never asked for referrals to Neopets on either of my accounts which were garydoe, & garydoe1. As I have stated
before several times I was paying people to referr people to my guild not to neopets, I have read and reread the Terms and
Conditions and from what I read that is not against the rules. As I have stated before I have no referral to Neopets.
Also if one of the 2 fore mentioned accounts is the one you are accusing of cheating then why were my wifes 3 accounts
froze as well? Instead of looking into the matter you froze 2 different peoples accounts for something you are accusing one
account for. Also I would like to see the proof you say you have that I was asking for referrals. I really appreciate
you addressing this matter and if I had done wrong then I wouldnt bother to continue to persue this but seeing as I have done
nothing wrong I would like to see this matter cleared up so that if nothing else I can at least determine what "evidence"
you have used in determining the fact I was asking for referrals.
jessica@support.neopets.com wrote:
Hi,
Thanks
for writing in. On your accounts you were asking for referrals. That is why you have been frozen.
If you have any
other questions, don't forget to include the entire text of this e-mail with your username clearly at the top. This will help
me better address your situation.
Jessica L.
---------------------------------------------------------------------------------------------------------------------
Jessica,
Thank you for returning my request but there is still something I dont understand that you have yet to answer. Are there
any referrals on my account? If not then you are clearly in the wrong for freezing my account. I have clearly stated that
I was paying what I called "referrals" for members of my guild getting others to join my guild and there is nothing in the
Trems and Conditions of Neopets that prohibits that from what I saw. If I missed it please point it out and you need to make
sure you freeze every other guild leader or council member that are doing the same thing. I worked very hard on my account
for 2 years and now everything is gone for no reason what so ever as far as I am concerned I was unjustly frozen and desrve
my account back, not just because I want it back but because I did nothing wrong. I thought the Neopets Staff cared about
its members but apparently you guys dont, I know that Neopets is just a game but I invested countless hours into building
up my account to basically be ripped off by someone freezing me for nothing. I am still not satisfied with the replies you
have sent me and would like a little more proof of my so called "cheating" and after all of the Neopets Merchandise I have
bought and the time I invested I feel that I am at least owed a little more than the reply I got.
jessica@support.neopets.com wrote:
Hello,
Thanks
for your e-mail. While we understand the importance of your account, we are required to use the evidence that we have in our
records. Based on this evidence, we are unable to return this account to you. It is your responsibility to make sure your
account stays safe. Never give out your passwords or personal information, and use common sense when browsing the internet.
If you are using a public access computer, such as in your school or library, please remember to always logout of your account.
We are sorry, but we will not return this account.
If you have any other questions, don't forget to include the entire
text of this e-mail with your username clearly at the top. This will help me better address your situation.
Jessica
L.
jessica@support.neopets.com
-----Original Message-----
To: support@support.neopets.com
Subject: Other
Submission - frozen - (username garydoe)
Sent: Jul 16 2005 08:29:19
Username: garydoe
Language: en
Date:
07/16/2005
Time: 08:29:19
Message:
I have no referral to Neopets so how could I have cheated the system. I was
paying people to get people to join my guild and from what I read in the terms & cond. that is not against the rules unless
it isnt exactly stated, in which case I should have been at least warned before being frozen.
Account Verification
-
Neofriends: angelprincess09us4, and alot more
Trades or Auctions:
Birthdate: - -
Other Emails:
Neomails:
Stocks: too many to recall but aproximatley 500,000 np worth
Items: to many to recall exactly, but I do recall at
least 1 of all six bottled faeires, at least 1 0f all 10 codestones and almost 20 of one of them, Chokato TCG, 10 orange items,
10 dung items, Seasonal Shoyru Gnome, Green Mirror.
Equipped Items: Slime Potion, Attack Fork, Goo Blaster, Magic Branch.
Created Pets: Deezire27, Deezire29
Disowned Pets: Deezire27
Warnings: Never been warned and thats why it makes
no sense that I was frozen.
Rare Item Code Prizes:
Other Verification Info:
I know this is for account varification
but 300 characters wasnt enough. If you guys can track I.P adresses then you should certainly be able to tell that I have
no referral on Neopets and was doing hte same thing may other guild do which is paying people for referring people to my guild.
I have read the terms and conditiond several times it says that I cant have contests but it doesnt say I cant give people
np to get other people to join my guild. Thanks for your time.
----------------------------------------------------------------------------------------------------------------------
Ok thank you for telling me exactly what is going on. That neomail was to a member of my guild for referring someone
to the guild not a referral for neopets. Is it against the rules to give someone something for getting people to join your
guild?????
jessica@support.neopets.com wrote:
Hi,
Thanks
for writing in. This message was what was attatched to your profile as well to stand as proof, \"Please put a junk item up
in your trades so i can give you your np for your referral. Neomail me as soon as you do. Thanks,Gary\"
Thanks for
your e-mail. While we understand the importance of your account, we are required to use the evidence that we have in our records.
Based on this evidence, we are unable to return this account to you. It is your responsibility to make sure your account stays
safe. Never give out your passwords or personal information, and use common sense when browsing the internet. If you are using
a public access computer, such as in your school or library, please remember to always logout of your account. We are sorry,
but we will not return this account.
If you have any other questions, don't forget to include the entire text of this e-mail
with your username clearly at the top. This will help me better address your situation.
Jessica
L.
-----Original Message-----
From:
To: jessica@support.neopets.com
Subject: RE: Other Submission - frozen
- (username garydoe)
Sent: Jun 07 2005 12:13:14
Thank you for taking the time to reply to my inquiry, but unfortunatley
there has been some sort of mistake. I never offered anything for referral on neopets first of all. Secondly my wife did offer
neoppoints for referral to another site. Apparently since we have the same i.p address you froze all of the accounts. I am
disappointed in the fact that neopets didnt look further into this before freezing my account for something I didnt do. I
would enjoy coming back to neopets but am afraid I can not in fear of being frozen for something I myself did not do. If my
wifes account was frozen for refferals to another site then that should be the reason that was given, not being frozen for
cheating neopets.
jessica@support.neopets.com wrote:
Hello,
Thanks for your inquiry. Your account
has been frozen for asking for referrals and offering items or points in exchange. This is strictly against the terms and
conditions that you agreed upon when you created your account. You can review our terms and policies here - http://www.neopets.com/terms.phtml
and here: http://www.neopets.com/chatrules.phtml. Because you have violated our terms and conditions we cannot return your
account, Neopets, items or anything else contained within that account.
If you have any other questions, don\\\'t forget
to include your username clearly at the top of all your replies and the entire text of this e-mail. This will help me better
address your situation.
Jessica L.
jessica@support.neopets.com
-----Original Message-----
From:
To:
support@support.neopets.com
Subject: Other Submission - frozen - (username garydoe)
Sent: May 25 2005 11:51:10
Username:
garydoe
E-mail:
Language: en
IP:
Date: 05/25/2005
Time: 11:51:10
Message:
I logge don to my account
and was frozen. I should have my account back because I never attempted to receive a referral. There is nbo posible way i
cheated on referrals when i never tried to collect any. I worked very hard for my account and now it has been taken away for
no reason.
Account Verification -
Neofriends: adoptions_r_us_4k, tiffann, angelprincess09us4,
Trades or Auctions:
Can\\\'\\\'t remember
Birthdate: - -
Other Emails:
Neomails:
Stocks: alot
Items: All 10 Codestone( several
of each), All 6 faeries( some had more than one), 10 Orange Items, 10 Dung items, a firepetpet paintbrush.
Equipped Items:
Goo Blaster, Immense Rubber Axe of Doom, Slime Potion, Magic Branch, & Attack Fork.
Created Pets: Deezire29
Disowned
Pets: Deezire27
Warnings: I have never been warned for anything
Rare Item Code Prizes:
Other Verification
Info:
|
